yueyangelectronic

FAQ

FAQ

1. Q: Can you accept Customization?
A: Yes, we can provide customize your Logo, Color carton, the scooter's color & specification etc.
2. Q: What is your MOQ?
A: The adult scooter's MOQ is 100pcs

3. Q: Do you have Oversea Warehouse?

A: Yes, we have Eu warehouse in the Netherlands and Poland for shipping samples, and we have USA warehouse in Los Angels, the delivery time is 3-5 working days.
4. Q: Why should you buy from us not from other suppliers?
A: Our company is one of the most professional e-scooter and e-motorcycle manufacturer in Zhejiang. We have our own R&D department and our manufacture factory with unique development idea and strict quality control process.
5. Q: What services can we provide?
A: Accepted Delivery Terms: FOB, CFR,CIF, EXW;
Accepted Payment Currency:USD, EUR, RMB;
Accepted Payment Type: T/T,L/C, PayPal;
Language Spoken: English, Italian, Spanish, French
6. Q: How long is your warranty period?
A: 1 year. If is our problem, we will provide new spare parts and guide you to repair by video.
7. Q: Can I get a free sample?
A: For the adult scooter, you should pay for the sample, 

8. Q. What certificates do you have?
All products approved by CE & ROHS certificates, with MSDS & UN38.3 test reports.
9. Q. How to order ?
1). Please advise a kind of model you prefer.
2). Price negotiation, delivery time and method confirmation.
3). We issue the pro forma invoice for your payment.
4). We produce the bulk after received your payment.
5). The goods will be inspected and ship to you within the lead time.

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